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Privacy Policy

Last Updated: July 28, 2024

In Residence Design Corp., together with its Affiliates (“IN/RESI”, “we”, “us”, or “our”), recognizes the importance of your privacy. This privacy policy (“Privacy Policy”) describes how we collect, process, use, and disclose information that we obtain through our website, www.staging.staging.inresi.com, any IN/RESI website displaying this Privacy Policy (collectively, the “Sites”), our embedded applications, feeds, widgets, analytics tools, and other technical applications that we provide on third-party websites (collectively, the “Applications”), and any tools or applications available on mobile devices and operating systems (all collectively, the “Services”).

We operate the Sites and associated Services which:

We make our Services available to individuals subject to this privacy policy and the Terms of Use. If you do not want personal information about you to be used in the manner described in this privacy policy, please do not use the Services.

This privacy policy applies to your personal information that:

This privacy policy does not cover, and we are not responsible for the privacy, data or other practices of any of our business customers (for example, property management companies and their services providers) or third parties (except as required by applicable law). See “Third Parties” below for more information.

User Consents

IN/RESI Users:

By using and accessing the Services, you consent to the practices described in this privacy policy and you represent that you are at least 18 years old and located in the United States.

By registering as a user of our Services, you consent to us contacting you when you register and for transactional messages related to your account. In addition, by choosing to contact a property, you give our business customers (e.g., property managers and owners) your express written consent to email, call, or text you about any inquiries you submit through our Services, including via automated means and pre-recorded or artificial voices, even if you are on a do-not-call list.

All Users:

Consent is not a condition of purchase. Your use of and access to our Services acts as your binding electronic signature. What do we mean by personal information?

When we use the term “personal information” in this Privacy Notice, we mean information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, to an individual or household. It does not include deidentified information that is maintained in a form that is not capable of being associated with or reasonably linked to an individual.

Changes and Updates to this Privacy Policy

We may update this privacy policy at any time. When we do, we will also revise the date on this privacy policy. Where required by law, we will notify you or obtain your consent to make these changes. Your continued use of or access to the Services constitutes your agreement to this privacy policy and any updates.

Users Must Be At Least 18

Our Services are not intended for individuals under 18 years of age. If you are under 18, do not provide or use any information on this Service. We delete information of people under 18 when we learn that we have collected personal information from them. Please contact us at hello@staging.staging.inresi.com if you believe that we have information about a person under 18.

United States Users Only

Our Services are intended for individuals located in the United States only. You are not authorized to use the Services if you are located outside the United States. If you continue to use the Services without authorization from outside the United States, then the information collected through the Services will be transferred to, stored, and processed in the United States or other countries in which we, our service providers, and third party partners operate. Your consent to this privacy policy represents your consent to such transfer, storage and processing outside of your country of residence, which may have different data protection rules than those of your country of residence.

When we determine that a user of our Services is located outside the United States, we delete such user’s personal information from our systems.

Personal Information Collected

User-Provided Information. You may provide information to the Company when you register, share, or use the Services, including when you request access to our Services via our service providers, such as via social media sites, or when you call, email, text, or otherwise send electronic messages to us. You may also provide information to us in your capacity as a business professional (e.g., an employee of one of our existing or prospective business customers or vendors).

The information you may provide includes your:

You also provide us information when you send us emails, text messages, chat messages via our Services, or other electronic messages.

Any time you enter information into a form or other data entry field available on the Services or send us an electronic message, the Company collects and stores that information for our business use. Please do not disclose to us any sensitive information. Some of the information you may provide is optional. However, if you elect not to provide such information, you may not be able to access the information you had requested to access or use or you may not be able to use the Services.

Information Provided by our Business Customers and their Vendors. Our business customers (for example, property management companies) provide us with data related to tenants and prospects of their properties. You may be listed as one of their tenants or prospects in this data. The data may show the following:

Our business customers may also use our Services and integrate their property management software with ours so that we can provide leasing assistance services to their renters and prospective renters. Through this relationship we receive renter data, prospective renter data, and contact information so that we can help respond to renter and prospective renter inquiries. Sometimes we receive this information from our business customers’ vendors.

Automatically Collected Information and Cookies. When you visit the Services or open one of our HTML emails or interact with our social media pages, certain information from your web browser, mobile device or mobile identifier, IP address, cookies, or email may be recorded through the use of different types of technology, including clear gifs, web beacons, and cookies. See “Cookies and Other Tracking Technologies” below. This automatically collected information may include the following:

We also allow analytics companies (for example, Google Analytics) to use tracking technologies to collect information automatically about our users’ computers or mobile devices and their online activities.

Logging in via Third Parties. You may be given the option to access or register for the Services through the use of your user name and passwords for certain services provided by third parties, such as Google or Facebook account credentials, or you may otherwise have the option to authorize third parties to provide personal information or other information to us. By authorizing us to connect with Google, Facebook or other third parties, you authorize us to access and store your name, email address(es), education, profile pictures, interests and activities, your gender and age, your hometown, school, employer, your username and other information that Google, Facebook or other third parties make available to us, and to use and disclose any such information in accordance with this privacy policy. You should check your privacy settings in your Google, Facebook and other third party accounts to understand and change the information that they can send to us. Please review their terms of use and privacy policies carefully before using their services and connecting to our Services.

Information from Interactions with Ads. We may advertise our Services on other websites and applications. When you interact with our advertisements (for example, you view or click on an advertisement), we receive information about that interaction to help us provide our Services to you.

Location Information. Some of the features of the Services may enable or require us to access information about your location (“Location-based Services”). In order to use Location-based Services, you must allow the Company to access your localized position through your mobile device, which the Company may accomplish through a variety of means, including IP address, or geo-fencing technology, as available. Your mobile device may automatically enable the provision of some Location-based Services, but you will have the option to enable or disable such Location-based Services at any time by configuring your mobile device’s setting appropriately.

Information from Other Sources. If we combine or associate information from other sources with personal information that we collect through the Services, we will treat the combined information as personal information in accordance with this privacy policy.

Aggregated Data. Aggregated data is data we collect about a group or category of features, services or individuals, from which individual identities have been removed. For example, information about how you use a feature may be collected and combined with information about how others use the same feature, without any personal information included in the resulting data.

Uses of Your Personal Information

We use your information for these purposes:

Providing and Supporting the Services or Applications. The Company uses your information to provide to you all of the features and services found on the Services and to connect you with our business customers, content providers, and other third parties upon your request. We will use your email address for non-marketing or administrative purposes such as notifying you of major Services updates, responding to your requests, contacting winners of our sweepstakes, and sending you other types of notices. We may also use your information to diagnose and fix server problems. In addition, we may review the content of communications you make through the Services so that we can provide better Services. For example, monitoring user communications may help us identify and remove users who are attempting to scam other users or perform other illegal activity.

Managing our Relationships with Business Customers, Content Providers and Other Businesses. We may use the data provided by our business customers in order to match their customers (i.e., renters) against our users. If we are the source of a business transaction, we may charge our business customer a fee. For example, if you viewed or toured a property on our Site or using our Services or Applications and later signed a lease for that property, we may charge our business customer a fee. Or, if you viewed, saved, or shared a product or service using our Services, and later completed a transaction for products or services with that content provider, we may charge our content provider a fee.

When we use contact information of the professionals who work for our business customers, vendors, or other businesses, we use the information to facilitate the business relationship with the companies.

Improving the Services. The Company may use the information that we collect to understand usage trends and preferences, to improve the way the Services work and look, to improve our marketing and promotional efforts, and to create new features and functionality. We may also track your use of the Services to improve the design and functionality of the Services.

Customizing your Experience. The Company may use your information to remember you when you return to our Site or Services, (for example, with cookies) or when you contact us again through a business customer so that you will not have to re-enter it during your visit or the next time you visit the Site. We may also use your information to provide you with custom, personalized advertisements, content and information through the use of cookies. For example, based on your property or content preferences, we may tailor the experience that you see on our Services. The Company also uses the location information that you provide or that it collects from your mobile device or IP address, to show you properties and content that may be of interest to you.

Analyzing the Services. The Company may use your information to: (a) monitor aggregate usage metrics such as total number of users and number and types of content viewed, (b) track conversion of prospective renters into actual renters of our business customers, (c) track conversion of prospective consumers into actual customers of our content providers, d) perform fraud monitoring and prevention and security, and (e) determining the effectiveness of our Services.

Marketing the Services. Where permitted by applicable law, the Company may use your email address or other personal contact information to send you promotional or marketing messages relating to the Services, which you will have the ability to opt-out of. We use your information to monitor the effectiveness of these promotional and marketing campaigns.

Third Party Uses. We may partner with certain third parties to collect other information to engage in analysis, research, and reporting of Services usage patterns. While we endeavor to limit their activities to those of a Services provider (e.g., selecting restricted or limited data processing) these third parties may deliver advertising to you on other websites and applications, based on your activity on our website and other websites over time. These third parties may set and access cookies on your computer or other devices and may also use web logs or web beacons. See “Cookies and Other Tracking Technologies” and see “Your Choices and Opting Out” to opt out of interest-based advertising by third parties from cookies.

Evaluating a Combination. We may use your information as part of evaluating a merger, acquisition, debt financing, or sale of Company assets, as well as in the event of an insolvency, bankruptcy or receivership.

Combining Information. We may combine information from the Services that is linked or reasonably linked to a particular computer or device with personal information. If we combine such information with personal information, the combined information will be treated by us as personal information as long as it is combined.

General and Legal Uses. We may use your information if we believe it is appropriate or necessary: (a) to protect our rights, privacy, safety or property, and that of you and others; (b) to prevent or stop activity we may consider to be, or is at risk of being, illegal, unethical or legally actionable activity; (c) to protect our operations and the security of our Services; (d) under applicable law; (e) to comply with legal process and our legal obligations; (f) to respond to requests or requirements from public, law and government authorities and private parties; (g) to enforce our terms and conditions; and (h) to allow us to pursue available remedies or limit the damages that we may sustain.

With Consent. We may use your personal information in other ways with your consent or at your direction.

Disclosures of Your Personal Information

We disclose your information to the following categories of third parties:

Affiliates. We may disclose your information to our subsidiaries and other affiliates for the purposes described in this privacy policy. In Residence Design Corp. is the party responsible for the management of the information jointly used by it and its affiliates.

Business Customers and Content Providers. We may disclose your information to our business customers and content providers, when you indicate interest in a specific property, product, or service. For example, when you click on “Get in Touch” or “Inquire” regarding a property on our Services, you watch a virtual tour on our Services, navigate to a property site from our Services, “Share” a property or listing, engage numerous times with the same property, listing, product, or service experience and/or content, then we will disclose your contact information to the business customer (i.e., property management company) for that property. Also, when you use our Services to send a message, then we will disclose your message and contact information to the business customer for that property. You may opt out of the above disclosures by emailing hello@staging.staging.inresi.com. THE COMPANY’S PRIVACY POLICY DOES NOT APPLY TO OUR BUSINESS CUSTOMERS OR CONTENT PROVIDERS AND THEIR HANDLING OF YOUR INFORMATION, SO WHEN YOU INTERACT WITH A PROPERTY, YOU SHOULD CAREFULLY CONSULT THE PRIVACY POLICY OF THE PROPERTY MANAGEMENT COMPANY OR OWNER (OR REQUEST A COPY OF THEIR PRIVACY POLICY).

Services or Providers. We may disclose your information to certain third parties to process such information on our behalf as our service providers, including to manage our contacts and send out email and other messages on our behalf, to assist us in creating new features and improving the way the Services work and look, and to provide website hosting and serving, storage, maintenance, technical, security, performance tracking, business analytics, and marketing analytics services.

We provide our service providers with only the information necessary for them to perform the services we request, and we ask our service providers not to use such information for any purpose other than as specified by us.

Our third party services providers who provide web usage analytics for our Services (e.g., Google Analytics) may also use your information to provide you with more personalized advertising content on other websites and applications.

Third-Party Marketing Providers. We may provide your information, including contact information, to third-party organizations for their use in marketing or promoting products or services that they believe may be of interest to you based on your use of the Services, such as home furnishings, moving-related services and renters’ insurance services.

Third Parties for Targeted Advertising. We may disclose your information to advertising companies and social networks to reach users with more relevant advertisements and content. Those companies may use your information to target other advertising to you based on your activities across websites and mobile applications.

Buyer of our Business. We may disclose your information or otherwise transfer it as part of any merger, acquisition, debt financing, or sale of Company assets, as well as in the event of an insolvency, bankruptcy or receivership, in which information is transferred as one of our business assets to third parties.

General and Legal Disclosures. We may disclose your information if we believe it is appropriate or necessary: (a) to protect our rights, privacy, safety or property, and that of you and others; (b) to prevent or stop activity we may consider to be, or is at risk of being, illegal, unethical or legally actionable activity; (c) to protect our operations and the security of our Services; (d) under applicable law; (e) to comply with legal process and our legal obligations; (f) to respond to requests or requirements from public, law and government authorities (including national security and law enforcement requirements) and private parties; (g) to enforce our terms and conditions; and (h) to allow us to pursue available remedies or limit the damages that we may sustain.

With Consent. We may disclose your personal information in other ways with your consent or at your direction.

Cookies and Other Tracking Technologies

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Cookies. When you use the Services, we and our service providers may send one or more cookies (small text files containing a string of alphanumeric characters that is an online identifier) to your device. We use both persistent cookies and session cookies.

Session cookies: A session cookie is a cookie that is erased when a user closes their web browser. We use session cookies to note users as registered users of our Services while they are on our Services.

Persistent cookies: A persistent cookie remains after you close your browser and may be used by your browser on subsequent visits to the Services. By using these cookies, we can “remember” you and what you have done on the Services before and personalize our Services for you. Cookies also help us operate our Services, including to verify legitimacy of traffic. Some cookies help us better understand the effectiveness of our Services (for example, by tracking the way in which you respond to, select and interact with our Services). Other cookies collect information about how you use our Services, which highlights areas we can improve, including identifying pages that are not helpful to users. We also use cookies to send you personalized, targeted advertisements when you leave our properties and go to other websites.

Cookies can be removed, but each web browser is a little different, so please look through your browser “Help” file to learn the correct way to modify your cookies set-up. Please note that disabling cookies will prevent you from accessing the Services. In addition, if you access or use the Services from your phone, tablet or mobile device, we may store your mobile device identifiers or other unique identifier assigned to a device by the manufacturer that uniquely identifies individual smartphones, tablets, or mobile devices. Unlike cookies, mobile device identifiers or other such identifiers cannot be deleted.

Third parties may use cookies or similar technologies on visitors of our Services to serve interest-based advertisements to such visitors when they visit other websites and mobile applications. The collection of information through cookies or similar technologies by such third parties will be governed by such third parties’ own privacy policies and principles, which IN/RESI does not control.

For more information about cookies, including how to see what cookies have been set on your device and how to manage and delete them, visit www.allaboutcookies.org.

Pixel Tags. We and our service providers may also use “pixel tags,” “web beacons”, “clear GIFs” or similar means (“Pixel Tags”) to analyze usage patterns of consumers. A Pixel Tag is an electronic image, often a single pixel, which is typically a transparent graphic image (usually 1 pixel x 1 pixel) that is placed on a web page or in a mobile application and may be associated with cookies on your hard drive. Some Pixel Tags are used to drop cookies on users’ devices.

Third Party Buttons. We may have third party buttons (such as Facebook “like” or “share” buttons or Twitter “tweet” buttons) on our Services that allow third parties to collect information about you through such third parties’ browser cookies, even when you do not interact with the button. Information collected through buttons is collected directly by these third parties, and the Company does not participate in that data transmission. Information collected by a third party in this manner is subject to that third party’s own data collection, use, and disclosure policies.

Your Choices and Opting Out

Opting Out of Marketing from IN/RESI. You may opt-out from receiving electronic marketing communications from us. If you no longer want to receive marketing-related emails from us on a going-forward basis, you may opt-out of receiving these marketing-related emails by contacting us at hello@staging.staging.inresi.com. 

Please also note that if you opt-out of receiving marketing-related emails from us, we may still be required to send you administrative messages relating to the Services from time to time or respond to your inquiries.

Opting Out of Use of Precise Location. To disable the collection of precise location information from your mobile device through mobile applications, you can access your mobile device settings and choose to limit that collection.

Access, Deletion and Other Rights

You may decline to disclose your personal information to the Company, in which case the Company will not be able to provide any of its Services to you.

To exercise your access and deletion rights (if applicable to you), please submit a verifiable/authenticated consumer request to us by emailing us at hello@staging.staging.inresi.com and providing your full name and email address and the type of request you are making (e.g., right to access or deletion).

Please note that for deletion requests, while such deletions may be reflected in our active user databases, we may retain your personal information for other purposes, including backups and archiving, prevention of fraud and abuse, analytics, and invoicing purposes.

Business Customers’ Deletion of Information. If you would like our business customers (e.g., property management companies) to delete your information, you should contact them directly.

Sensitive Information

We generally ask that you not send us, and you not disclose to us, any sensitive information on or through the Services or otherwise to us, except where such information is legally required. Certain applicable laws may define precise geolocation as sensitive information. We request your consent before collecting and using your precise geolocation when you are using our mobile app on your mobile device. If you have previously consented to our collection and use of your precise location, you may withdraw that consent.

Third Parties

This privacy policy does not cover, and we are not responsible for the privacy, data or other practices of any third parties (except as required by applicable law), including any property management companies and their vendors or any third parties operating any site or services to which our Services link. The inclusion of a link on the Services does not imply endorsement of the linked site or services us or by our affiliates. These third parties are bound by their own privacy policies. Please refer to the property management company’s privacy policy in these cases.

Security

We maintain reasonable security, administrative, and technical procedures and practices appropriate to the nature of the personal information, to protect the personal information from unauthorized or illegal access, destruction, use, modification, or disclosure and to protect the confidentiality, integrity, and accessibility of personal information.

Retention

We will retain your personal information only for the period reasonably necessary to fulfill the purposes outlined in this privacy policy or until an individual requests deletion in accordance with applicable law and this privacy policy, unless a longer retention period is required by law.

When determining how long we retain your information, we consider the nature, sensitivity, and amount of the personal information, the potential risk of harm from unauthorized disclosure or use, and our legal, regulatory, tax, accounting and other obligations.

Contacting the Company

If you have any questions, comments, or concerns about this privacy policy, please contact us at:

Email: hello@staging.staging.inresi.com

Postal address:

In Residence Design Corp.

Attn: Privacy

40 West 57th Street, 19th Floor

New York, NY 10019